Last Updated: May 29, 2026
Real questions, honest answers. If you can't find what you need here, write to us. We read every message.
How Smolder™ is designed to be used: Smolder lives on one shared device that you and your partner pass back and forth. The two of you sit together. One person opens the app, picks a vibe, and the journey unfolds for both of you. It is not a "long-distance" or two-device experience. The intimacy happens in the same room.
Pick a quiet hour. One of you opens the app, picks a mood for the night (Reconnect & Talk, Explore & Play, or Mix of Everything), and the journey unfolds. You read the cards together. Sometimes you talk through them, sometimes you skip ahead, sometimes you put the phone down for a while and come back. There is no right way. The point is the time, not the screen.
Smolder is not designed for two devices. It is designed for one shared session in the same room. Each card is meant to be read together and responded to in person. Two devices would split the conversation in half and break the rhythm. If you want to pass it back and forth physically during a session, do that. But there is no syncing, no "your turn" notification, no remote pairing. Smolder is for being together.
Subscriptions are managed through your Apple ID, not through the app itself. To cancel, open your iPhone Settings, tap your name at the top, then Subscriptions, then Smolder. From there you can cancel or change plans at any time. Cancellation takes effect at the end of your current billing period.
If you reinstall Smolder or get a new device, tap "Restore Purchases" at the bottom of any subscription screen. Sign in with the same Apple ID you used originally, and your access returns.
From inside the app, go to Account, then tap Delete Account. This permanently removes your account and all data stored against it. Some payment records may be retained for legal reasons, but everything else is gone for good. There is no undo.
Some of our content is bolder than others. Before a journey that may include more adventurous prompts, we ask you to pick a ceiling for the night. "No ceiling tonight" includes everything in the bold tier. "Bold with a brake" filters out restraint and extended denial cards. You can change your answer anytime. The choice is per session, not permanent.
Skip it. Every card has a Pass option. Skipping does not punish you, does not lower your score, does not affect anything. Skip freely. Modify any prompt to fit your relationship. The cards are starting points, not scripts.
We audit every activity card for safety. Anything involving heat, pressure, restraints, or sensation is reviewed for risk. We add explicit safety notes where relevant. That said, you know your bodies and your boundaries better than we do. Talk first, especially before trying something new. Stop the moment anything stops feeling good.
Yes, continuously. New connection questions, activity prompts, weekly challenges, and Co-Create combinations are added regularly. Your subscription includes everything we add at no extra charge.
You get one free shortened journey in each of the three moods (Reconnect, Explore, Mix). That is three free journeys total before the paywall appears. The trial journeys are curated to give you a real sense of how the app feels, not a watered-down version.
You will see the subscription screen the next time you start a journey. Your other features (saved scenes, account, settings, support) stay available. You only need a subscription to start new journeys, reveal Set the Scene, or access weekly challenges going forward.
Not automatically. Once a vibe's trial is used, that vibe is locked unless you subscribe. The three trials are a one-time invitation per account.
First, try closing the app fully and reopening it. If that does not solve it, try restarting your phone. If the issue persists, write to us at the email below with a short description of what you were doing when it happened. Screenshots help.
Smolder is currently iPhone only. iPad and Android are on the roadmap, but we are starting with iPhone to make sure the experience is as polished as possible before expanding.
The minimum we need to run the app well. Your saved scenes and favorites are stored against your account so they survive a reinstall. We do not store the content of any journey, what cards you saw, or anything that would let us reconstruct what happened in a session. For full detail, see our Privacy Policy.
Email: Whisper@SmolderIntimacy.com
We answer every message, usually within two business days. Tell us what is happening and what device you are using. We will sort it out together.
Built for the couples who actually use it.